Frequently asked questions

Who owns The Literacy Shop?


The Literacy Shop is a company under Exposed Books Publishing, LLC, which is owned by Leslie Crawford.




What age group does The Literacy Shop cater to?


The Literacy Shop has products for toddlers to young adults.




Where is The Literacy Shop located?


The Literacy Shop is an online store. Our mailing address is 4709 Harford Rd Suite 107, Baltimore, MD 21214.




What is your return policy?


Here at The Literacy Shop, we have a no refund or exchange policy. However if there is an issue with your order due to an error on The Litearcy Shop end, we will do everything to resolve the issue. Please contact us within 7 business of receiving your product at info@theliteracyshop.com




What form of payments do you take?


We take major credit cards, Visa, Mastercard and Discover, along with PayPal.




I am an author, can I have my book sold on The Literacy Shop?


Please click the below form to submit your request. https://docs.google.com/forms/d/e/1FAIpQLScqGaZPar6BemZ6mniFVShGQNxZ1uGGlbA6LEkUL92bsG3feg/viewform?usp=pp_url




When will my product be shipped?


All products are shipped within 3-10 business days depending on the shipping method you chose.




What shipping company does The Literacy Shop use?


All orders are shipped via USPS.




Does The Literacy Shop ship internationally?


Yes we do ship internationally.




I never received my product, what should I do?


If you have not received your product, please send your order number to info@theliteracyshop.com.





FAQ