Frequently asked questions

Who owns The Literacy Shop?


The Literacy Shop is a company under Exposed Books Publishing, LLC, which is owned by Leslie Crawford.




What age group does The Literacy Shop cater to?


The Literacy Shop has products for toddlers to high school students.




Where is The Literacy Shop located?


The Literacy Shop is located in Owings Mills, Maryland. Our mailing address is 9722 Groffs Mill Rd, Owings Mills, MD 21117.




What is your return policy?


Here at The Literacy Shop, we have a no refund or exchange policy. However if there is an issue due to an error on The Litearcy Shop end, we will do everything to resolve the issue. Please contact us within 7 business of receiving your product at hellotheliteracyshop@gmail.com.




What form of payments do you take?


We take major credit cards, Visa, Mastercard and Discover, along with PayPal.




I am an author, can I have my book sold on The Literacy Shop?


We are proud to announce that we do offer a patform for other authors to sell their books. If you have written a book that is geared towards birth to high school ages, we will consider your book. Please contact us at hellotheliteracyshop@gmail.com with a brief synopsis of your book and someone will contact you within 24 business hours.




When will my product be shipped?


All products are shipped within 3-10 business days depending on the shipping method you chose.




What shipping company does The Literacy Shop use?


All orders are shipped via USPS.




Does The Literacy Shop ship internationally?


Yes we do ship internationally.




I never received my product, what should I do?


If you have not received your product, please send us your order number to hellotheliteracyshop@gmail.com.





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Our online store is open 24 hours a day and 365 days a year.

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© 2020 by Leslie Crawford of The Literacy Shop