Shipping & Returns

RETURN & EXCHANGE POLICY

Here at The Literacy Shop our goal is take make sure every customer is 100% satisfied with their product. We do have a no refund or exchange policy. However, if your product was received damaged or not received at all, we will be happy to assist you. If you received a damaged product please contact us at hellotheliteracyshop@gmail.com within 7 business days of receiving the product. After 7 business days we may not be able to assist you. 

If you received a tracking number and your product has not arrived within 7 business days of receiving the tracking number, please contact contact us at hellotheliteracyshop@gmail.com.

SHIPPING POLICY

Here at The Literacy Shop all products are shipped out within 3-10 business (depending on the shipping method you choose at checkout) of your order being placed unless otherwise noted. If you do not receive a tracking number within 3-5 business days of your order being placed, please contact us at hellotheliteracyshop@gmail.com  with your order number. 

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Store Hours

Our online store is open 24 hours a day and 365 days a year.

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